Booking Terms & Conditions
Before confirming your tour with Tanzania Trip Service, please review the following booking terms and conditions. These guidelines help ensure transparency, safety, and a smooth travel experience.
Deposits & Payment
- A deposit of 30% of the total tour cost is required to confirm your booking
- The balance must be paid at least 30 days prior to your arrival
- We accept payments via bank transfer, credit card, or secure online payment
Cancellation Policy
- Cancellations made 60+ days before arrival: Full refund of deposit
- 30–59 days: 50% of the deposit is refundable
- Less than 30 days: Deposit is non-refundable
- No-shows or last-minute cancellations: No refund
- We recommend purchasing travel insurance to protect against unforeseen changes
What’s Included in Your Tour
Each itinerary will clearly list what’s included, but generally, our tours cover:
- All accommodation and park entry fees
- Transportation with a professional English-speaking guide
- Daily meals (as specified in your itinerary)
- Drinking water while on safari or trek
- Emergency support and airport pickup
What’s Not Included
- International flights
- Visa fees and personal travel insurance
- Tips for guides, porters, and staff
- Alcoholic beverages and additional snacks
- Optional activities not listed in your itinerary
Changes & Responsibility
- Itineraries are flexible and may be adjusted due to weather, safety, or local conditions
- We are not responsible for delays due to airline issues, force majeure, or personal emergencies
- All guests must comply with local laws and respect local culture during the tour
Still have questions? Contact us and we’ll gladly clarify any part of your booking process.
Why Trust Tanzania Trip Service for Travel Info?
👉🏿 Locally Sourced KnowledgeOur guides and planners live here — everything you read comes from real, local expertise.
👉🏿 Up-to-Date & Accurate
Visa rules, vaccination tips, packing lists — we keep everything current so you can plan stress-free.
👉🏿 Built for Real Travelers
We’ve designed these resources based on actual questions from Kilimanjaro climbers and safari guests.
👉🏿 24/7 WhatsApp Assistance
Still unsure? Message us anytime. We're happy to clarify or give you a personal recommendation.
Faqs
We recommend visiting a Maasai village, exploring Chagga coffee farms, and taking a local market tour for authentic cultural immersion.
Yes! Most cultural experiences like village visits or coffee tours can be done in 3–5 hours, making them ideal for half-day trips.
Absolutely. We organize cultural and adventure day trips from both Moshi and Arusha, depending on your location.
Yes, we provide local English-speaking guides to translate and ensure respectful, meaningful interaction with the communities.
Yes, but always ask permission first. Our guides will advise on what's appropriate and respectful in each village.
Wear comfortable, modest clothing—especially when visiting rural communities. Closed shoes are recommended for walking.
Some trips include a local meal or snack, especially during longer tours. Details will be shared in your booking confirmation.
Yes, round-trip transportation from your hotel/lodge is included in all our cultural and day trip packages.
Definitely! Our cultural experiences are family-friendly and educational for kids of all ages.
Yes, we can create a custom combo — for example, a waterfall hike + Maasai village visit — all in one day.
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